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Frequently Asked Question
Staff Messaging (aka StaffSMS) is a community where you can interract using SMS. It is an initiative of STAFF Navigator LTD.
This system targets everyone, especially YOU. Considering the time and amount an SMS will cost you if using your GSM
Becoming a member is FREE. Simply click on register and you can setup your account instantly
Price varies based on how many you are buying, check our pricing link for full details.
You will need 1 SMS credit per message (of 160 characters) to any network
We have three means of payment integrated for your convenience. You can pay using VTN (powered by, INTERSWITCH (powered by or BANK deposit.
Simple, your account is credited instantly if your payment is successful online.
Verify that you have used a correct email address. Also verify that your mail client is not sending new domain emails to Junk or Spam folder
Verify that you have used a correct phone number. Also, due to network congestion sometimes SMS might be delayed for some times. Contact us if you do not receive it after 5 minutes.
Simply login to your account, go to the loyalty section and refer friends whom you are sure will purchase SMS credits for use. Once they register, anytime they purchase SMS credits you will get 1% of their order
Your friend is your friend. BUT to avoid compromising your account security we have introduced an SMS CREDIT TRANSFER FACILITY
All you need to do is login to your account and transfer SMS credits to your friends account using his/her username (registered email address). Your friend will be notified of the transaction via SMS
Instead of doing that, why not login to your own account, buy credits and transfer it to them
Good. We have a desktop application that you can use to send your BULK SMS. This is however limited to frequent and Bulk Credit users of more than 10000 purchase per time.
NO. Your web account is different from your Desktop application account, therefore you will not be able to interchange login details, except if you have a corporate account with us
YES. We have developers who can help you integrate SMS application into your new or existing websites.
Our website is designed to work perfectly on any mobile browser. However, if you are a blackberry user you can download our BB application and use on your phone. Apps for other devices (Android+Nokia) coming soon

NB: if your question is not on the list, use the contact form to forward it to us


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